Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

When you register an account with jli168, participate in gaming activities, or otherwise interact with our Platform, we collect various types of personal information that you voluntarily provide to us. This information is necessary to provide our services, comply with regulatory obligations, and ensure the security and integrity of our Platform.

Personal information we collect from you includes, but is not limited to:

• Account Registration Information: Full name, date of birth, gender, email address, mobile phone number, residential address, postal code, citizenship, and nationality.
• Identification Documents: Government-issued photo identification such as Philippine passport, driver's license, UMID (Unified Multi-Purpose ID), PhilHealth ID, SSS (Social Security System) ID, postal ID, or other valid forms of identification required for Know Your Customer (KYC) verification.
• Financial Information: Bank account details, e-wallet information (GCash, Maya, GrabPay account numbers), payment method details, deposit and withdrawal transaction records, account balance history, and financial transaction patterns.
• Communication Records: Chat transcripts, email correspondence, customer support inquiries, feedback submissions, and any other communications between you and jli168.
• Verification Information: Proof of address documents such as utility bills, bank statements, or government-issued documents, selfie photographs for facial verification, and any other documentation required to verify your identity and comply with anti-money laundering (AML) regulations.

1.2 Information Automatically Collected

When you access and use the jli168 Platform, we automatically collect certain technical and usage information through cookies, web beacons, log files, and other tracking technologies. This data helps us understand how you interact with our Platform, improve user experience, detect and prevent fraud, and optimize our services.

Automatically collected information includes:

• Device Information: Device type, model, manufacturer, operating system (iOS, Android, Windows, macOS), browser type and version, screen resolution, and unique device identifiers (IMEI, UDID, advertising IDs).
• Connection Information: IP address, internet service provider (ISP), geographic location (country, region, city), time zone, and network connection type (Wi-Fi, mobile data).
• Usage Data: Pages visited, features accessed, games played, session duration, time and date of access, clickstream data, navigation patterns, referral URLs, and interaction with Platform elements.
• Gaming Activity: Wagers placed, bet amounts, game outcomes, bonus claims, promotional participation, win/loss records, gameplay patterns, and betting behavior.
• Cookies and Similar Technologies: Session cookies, persistent cookies, analytics cookies, advertising cookies, and local storage data used to track preferences, authenticate users, and deliver personalized content.

1.3 Information from Third-Party Sources

jli168 may receive personal information about you from third-party sources, including payment processors, identity verification services, fraud prevention agencies, credit reference agencies, marketing partners, and public databases. This information is used to verify your identity, detect fraudulent activity, comply with regulatory obligations, and enhance our services.

2. How We Use Your Information

jli168 processes your personal information for specific, legitimate purposes that are necessary to operate our online casino platform, comply with legal and regulatory requirements, and provide you with a secure, enjoyable gaming experience. We use your information for the following purposes:

2.1 Account Management and Service Delivery

• Create, maintain, and manage your jli168 user account.
• Process deposits, withdrawals, and financial transactions.
• Provide access to casino games, live dealer games, slot machines, bingo, fishing games, and sports betting services.
• Administer bonuses, promotions, loyalty programs, and rewards.
• Communicate with you regarding your account, transactions, game results, and service updates.
• Provide customer support and respond to inquiries, complaints, and requests.

2.2 Verification, Security, and Fraud Prevention

• Verify your identity, age, and eligibility to participate in online gambling activities.
• Conduct KYC (Know Your Customer) and AML (Anti-Money Laundering) checks as required by PAGCOR and Philippine law.
• Detect, investigate, and prevent fraud, money laundering, identity theft, unauthorized access, and other illegal activities.
• Monitor gaming activity to identify suspicious patterns, collusion, bonus abuse, or other violations of our Terms and Conditions.
• Protect the security and integrity of the jli168 Platform, systems, and user accounts.
• Enforce our Terms and Conditions, policies, and legal agreements.

2.3 Legal and Regulatory Compliance

• Comply with obligations under the Data Privacy Act of 2012 (Republic Act No. 10173).
• Meet regulatory requirements imposed by PAGCOR and other government authorities.
• Respond to lawful requests from law enforcement, courts, regulatory agencies, and government authorities.
• Maintain records and documentation required by law for audit, investigation, or legal proceedings.
• Implement responsible gaming measures, including age verification, self-exclusion programs, and player protection tools.

2.4 Marketing, Communications, and Personalization

• Send promotional materials, newsletters, marketing offers, and personalized game recommendations (with your consent).
• Inform you about new games, features, bonuses, tournaments, and special events.
• Conduct market research, surveys, and customer satisfaction studies.
• Personalize your experience on the jli168 Platform based on your preferences and gaming behavior.
• Display targeted advertisements and promotional content tailored to your interests.

2.5 Platform Improvement and Analytics

• Analyze usage patterns, trends, and player behavior to improve the Platform, games, and services.
• Conduct testing, research, and development of new features, products, and technologies.
• Monitor Platform performance, identify technical issues, and optimize system functionality.
• Generate aggregated, anonymized statistical data and reports for business intelligence and decision-making.

3. How We Share Your Information

jli168 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with specific categories of third parties under certain circumstances as described below:

3.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions and provide services on our behalf, including payment processing, identity verification, fraud detection, data hosting, customer support, marketing, analytics, and technical infrastructure. These service providers have access to your personal information only to the extent necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data.

3.2 Payment Processors and Financial Institutions

To process deposits, withdrawals, and financial transactions, we share necessary payment information with banks, e-wallet providers (GCash, Maya, GrabPay), payment gateways, and other financial institutions. These entities process your payment information in accordance with their own privacy policies and applicable financial regulations.

3.3 Regulatory Authorities and Law Enforcement

We may disclose your personal information to regulatory authorities such as PAGCOR, law enforcement agencies, courts, government bodies, and other authorized entities when required by law, legal process, or regulatory investigation. Such disclosures are made to comply with legal obligations, prevent illegal activity, protect the rights and safety of jli168 and our users, and enforce our Terms and Conditions.

3.4 Business Transfers and Corporate Transactions

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or other corporate transaction involving jli168, your personal information may be transferred to the acquiring or successor entity. We will notify you of any such change in ownership or control of your personal information and provide you with choices regarding your data.

3.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data that does not personally identify you with third parties for research, analytics, marketing, and other legitimate business purposes. This data cannot be used to identify individual users.

4. Data Retention

jli168 retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and maintain records required by PAGCOR and other authorities.

Specific retention periods vary depending on the type of information and applicable legal requirements:

• Account Information: Retained for the duration of your account relationship with jli168 and for a minimum of five (5) years after account closure, as required by anti-money laundering regulations.
• Transaction Records: Retained for at least five (5) years from the date of the transaction, in compliance with financial record-keeping requirements.
• KYC and Verification Documents: Retained for at least five (5) years after the termination of the business relationship, as mandated by AML regulations.
• Communication Records: Retained for up to three (3) years to provide customer support and resolve disputes.
• Marketing Data: Retained until you withdraw consent or request deletion, subject to legitimate business interests and legal obligations.

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with data protection best practices.

5. Data Security

jli168 implements robust technical, physical, and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, loss, or destruction. Our security practices include:

• Encryption: All sensitive data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS (Secure Sockets Layer/Transport Layer Security) protocols.
• Secure Data Storage: Personal information is stored on secure servers protected by firewalls, intrusion detection systems, and access controls.
• Access Controls: Access to personal information is restricted to authorized personnel who require access to perform their job functions, and all access is logged and monitored.
• Regular Security Audits: We conduct regular security assessments, vulnerability testing, and penetration testing to identify and address potential security risks.
• Employee Training: Our employees and contractors receive training on data privacy, security best practices, and regulatory compliance.
• Incident Response: We maintain an incident response plan to detect, respond to, and mitigate data breaches and security incidents.

Despite our best efforts, no method of data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized access or security breach.

6. Your Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights regarding your personal information:

6.1 Right to Access

You have the right to request access to the personal information we hold about you. Upon request, we will provide you with a copy of your data in a commonly used electronic format.

6.2 Right to Rectification

You have the right to request correction of inaccurate, incomplete, or outdated personal information. You can update your account information at any time by logging into your jli168 account or contacting customer support.

6.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal information, subject to certain legal exceptions. We will delete your data unless we are required to retain it to comply with legal obligations, resolve disputes, or enforce our agreements.

6.4 Right to Object and Restrict Processing

You have the right to object to or request restriction of certain processing activities, including direct marketing. You can opt out of marketing communications at any time by following the unsubscribe link in promotional emails or contacting customer support.

6.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit that data to another controller, where technically feasible.

6.6 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] or through our customer support channels. We will respond to your request within thirty (30) days in accordance with applicable law.

7. Cookies and Tracking Technologies

jli168 uses cookies, web beacons, and similar tracking technologies to enhance your experience on our Platform, analyze usage patterns, personalize content, and deliver targeted advertising. Cookies are small text files stored on your device that allow us to recognize your browser and remember your preferences.

You can manage cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of the jli168 Platform. For more information about the cookies we use and how to manage them, please refer to our Cookie Policy available on the Platform.

8. International Data Transfers

jli168 operates primarily within the Philippines. However, certain service providers and business partners may be located outside the Philippines. When we transfer your personal information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with Philippine data protection laws, including contractual protections and compliance with international data transfer mechanisms.

9. Children's Privacy

The jli168 Platform is not intended for individuals under the age of 21. We do not knowingly collect, process, or solicit personal information from minors. If we discover that we have inadvertently collected information from a person under 21 years of age, we will delete that information immediately and close the associated account. If you believe we have collected information from a minor, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

jli168 reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. We will notify you of material changes by posting the updated Privacy Policy on the Platform with a revised "Last Updated" date. Your continued use of the jli168 Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Customer Support Email: [email protected]
• Live Chat: Available 24/7 on the jli168 Platform
• Data Protection Officer: [email protected]

For complaints or concerns regarding data privacy violations, you may also file a complaint with the National Privacy Commission (NPC) of the Philippines at www.privacy.gov.ph.